/* BC Mitra — staff panel. Same tokens as the website, denser layout. */
[hidden] { display: none !important; }
:root {
  --indigo: #1F2A6B; --indigo-2: #2E3C8F; --indigo-soft: #E9ECF8; --side: #18215A;
  --marigold: #F2A20C; --marigold-soft: #FFF4DD; --green: #2F7D4F; --green-soft: #E6F3EB;
  --red: #B3261E; --red-soft: #FBE9E7; --ink: #232A3B; --muted: #5B6478; --line: #DCE0EC; --wash: #F5F6FA;
  --display: 'Rajdhani', 'Mukta', system-ui, sans-serif; --text: 'Mukta', system-ui, -apple-system, 'Segoe UI', sans-serif;
}
* { box-sizing: border-box; }
body { margin: 0; font: 15px/1.5 var(--text); color: var(--ink); background: var(--wash); }
a { color: var(--indigo-2); }
:focus-visible { outline: 3px solid var(--marigold); outline-offset: 2px; }
h1, h2, h3 { font-family: var(--display); color: var(--indigo); margin: 0 0 .4em; line-height: 1.15; }
h2 { font-size: 1.35rem; } h3 { font-size: 1.1rem; }
.muted { color: var(--muted); }
.mono { font-variant-numeric: tabular-nums; }

/* Shell */
.shell { display: grid; grid-template-columns: 236px 1fr; min-height: 100vh; }
.side { background: var(--side); color: #C6CCEB; display: flex; flex-direction: column; position: sticky; top: 0; height: 100vh; }
.side__brand { display: flex; align-items: center; gap: 10px; padding: 18px 18px 14px; color: #fff; text-decoration: none; font: 700 1.35rem var(--display); }
.side__brand img { background: #fff; border-radius: 50%; padding: 2px; }
.side__nav { flex: 1; overflow-y: auto; padding: 6px 10px; }
.side__nav a { display: flex; justify-content: space-between; align-items: center; color: #C6CCEB; text-decoration: none; padding: 9px 12px; border-radius: 7px; margin-bottom: 2px; }
.side__nav a:hover { background: rgba(255,255,255,.07); color: #fff; }
.side__nav a.is-active { background: var(--marigold); color: #1d1500; font-weight: 600; }
.side__nav .count { background: rgba(255,255,255,.14); border-radius: 999px; font-size: .78rem; padding: 0 8px; }
.side__nav a.is-active .count { background: rgba(0,0,0,.12); }
.side__me { padding: 14px 18px; border-top: 1px solid rgba(255,255,255,.1); }
.side__me div { color: #fff; font-weight: 600; }
.linkbtn { background: none; border: 0; color: #F6C35C; padding: 6px 0 0; cursor: pointer; font: inherit; display: block; }
.main { min-width: 0; }
.bar { display: flex; align-items: center; gap: 12px; padding: 14px 28px; background: #fff; border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 20; }
.bar h1 { font-size: 1.55rem; margin: 0; flex: 1; }
.bar__actions { display: flex; gap: 8px; flex-wrap: wrap; }
.iconbtn { display: none; background: none; border: 1px solid var(--line); border-radius: 6px; font-size: 1.2rem; padding: 4px 10px; cursor: pointer; }
.content { padding: 24px 28px 60px; outline: none; }
@media (max-width: 900px) {
  .shell { grid-template-columns: 1fr; }
  .side { position: fixed; inset: 0 auto 0 0; width: 250px; transform: translateX(-100%); transition: transform .2s; z-index: 60; }
  .side.is-open { transform: none; box-shadow: 0 0 0 100vmax rgba(0,0,0,.35); }
  .iconbtn { display: block; }
  .bar, .content { padding-left: 16px; padding-right: 16px; }
}

/* Panels & grids */
.panel { background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 18px 20px; margin-bottom: 18px; }
.panel__head { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; margin-bottom: 12px; flex-wrap: wrap; }
.panel__head h2 { margin: 0; }
.grid2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; }
.grid3 { display: grid; grid-template-columns: 2fr 1fr; gap: 18px; }
@media (max-width: 1100px) { .grid2, .grid3 { grid-template-columns: 1fr; } }

/* KPI strip: one row, separators rather than cards */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); background: #fff; border: 1px solid var(--line); border-radius: 10px; margin-bottom: 18px; }
.kpi { padding: 16px 18px; border-right: 1px solid var(--line); text-decoration: none; color: inherit; }
.kpi:last-child { border-right: 0; }
.kpi b { display: block; font: 700 1.9rem/1.1 var(--display); color: var(--indigo); font-variant-numeric: tabular-nums; }
.kpi span { color: var(--muted); font-size: .9rem; }
.kpi--warn b { color: #B4580A; }
a.kpi:hover { background: var(--wash); }
.meter { height: 8px; background: var(--indigo-soft); border-radius: 4px; overflow: hidden; margin-top: 6px; }
.meter i { display: block; height: 100%; background: var(--green); }

/* Bar list + column chart */
.hbars { list-style: none; margin: 0; padding: 0; }
.hbars li { display: grid; grid-template-columns: 120px 1fr 50px; gap: 10px; align-items: center; padding: 5px 0; }
.hbars .t { height: 9px; background: var(--indigo-soft); border-radius: 5px; overflow: hidden; }
.hbars .t i { display: block; height: 100%; background: var(--indigo-2); }
.hbars .n { text-align: right; font-weight: 600; font-variant-numeric: tabular-nums; }
.cols { display: flex; align-items: flex-end; gap: 5px; height: 140px; padding-top: 10px; border-bottom: 1px solid var(--line); }
.cols div { flex: 1; display: flex; flex-direction: column; justify-content: flex-end; align-items: center; height: 100%; }
.cols i { width: 100%; background: var(--indigo-2); border-radius: 3px 3px 0 0; min-height: 2px; }
.cols div:last-child i { background: var(--marigold); }
.cols small { font-size: .7rem; color: var(--muted); margin-top: 3px; white-space: nowrap; }
.cols em { font-style: normal; font-size: .72rem; color: var(--muted); }

/* Forms */
.field { display: flex; flex-direction: column; gap: 5px; margin-bottom: 12px; }
.field > span { font-size: .85rem; font-weight: 600; }
.field small { color: var(--muted); font-size: .8rem; }
input, select, textarea { font: inherit; padding: 8px 10px; border: 1.5px solid var(--line); border-radius: 6px; background: #fff; color: var(--ink); min-width: 0; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--indigo-2); box-shadow: 0 0 0 3px rgba(46,60,143,.14); }
textarea { min-height: 96px; resize: vertical; }
input[type=checkbox] { width: 17px; height: 17px; accent-color: var(--indigo); }
.check { display: flex; gap: 8px; align-items: center; margin-bottom: 10px; }
.formgrid { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 0 16px; }
.filters { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 14px; align-items: center; }
.filters input[type=search] { min-width: 220px; flex: 1; max-width: 340px; }
.btn { display: inline-flex; align-items: center; gap: 6px; font: 600 .95rem/1 var(--text); padding: 10px 15px; border-radius: 6px; border: 1.5px solid transparent; cursor: pointer; text-decoration: none; white-space: nowrap; }
.btn--primary { background: var(--indigo); color: #fff; }
.btn--primary:hover { background: var(--indigo-2); }
.btn--gold { background: var(--marigold); color: #1d1500; }
.btn--ghost { background: #fff; color: var(--indigo); border-color: var(--line); }
.btn--ghost:hover { border-color: var(--indigo-2); }
.btn--danger { background: #fff; color: var(--red); border-color: #F0C4BF; }
.btn--sm { padding: 6px 10px; font-size: .85rem; }
.btn--block { width: 100%; justify-content: center; padding: 12px; }
.btn:disabled { opacity: .55; cursor: not-allowed; }

/* Tables */
.tablewrap { overflow-x: auto; border: 1px solid var(--line); border-radius: 10px; background: #fff; }
table { width: 100%; border-collapse: collapse; font-size: .92rem; }
th { text-align: left; font-weight: 600; color: var(--muted); font-size: .82rem; padding: 10px 12px; background: var(--wash); border-bottom: 1px solid var(--line); white-space: nowrap; }
td { padding: 10px 12px; border-bottom: 1px solid var(--line); vertical-align: top; }
tr:last-child td { border-bottom: 0; }
tbody tr.clickable { cursor: pointer; }
tbody tr.clickable:hover { background: #FAFBFE; }
td .sub { display: block; color: var(--muted); font-size: .82rem; }
.pager { display: flex; justify-content: space-between; align-items: center; padding: 12px 2px; color: var(--muted); font-size: .9rem; }
.pager div { display: flex; gap: 6px; }
.empty { padding: 36px 16px; text-align: center; color: var(--muted); }

/* Status pills — colour encodes state */
.pill { display: inline-block; font-size: .78rem; font-weight: 600; padding: 2px 9px; border-radius: 999px; background: var(--indigo-soft); color: var(--indigo); white-space: nowrap; }
.pill--open, .pill--reopened, .pill--eligible { background: var(--marigold-soft); color: #9A4F05; }
.pill--progress { background: #E5EEFF; color: #2349A8; }
.pill--resolved, .pill--closed, .pill--ok, .pill--delivered { background: var(--green-soft); color: var(--green); }
.pill--off, .pill--high { background: var(--red-soft); color: var(--red); }
.pill--dispatched { background: #EDE7FB; color: #5B3BB0; }

/* Detail */
.dl { display: grid; grid-template-columns: 150px 1fr; gap: 6px 14px; margin: 0; }
.dl dt { color: var(--muted); font-size: .88rem; }
.dl dd { margin: 0; }
.photo { width: 100%; max-width: 360px; border-radius: 8px; border: 1px solid var(--line); }
.thread { list-style: none; padding: 0; margin: 0 0 16px; }
.thread li { padding: 12px 14px; border-radius: 10px; margin-bottom: 10px; background: var(--wash); max-width: 85%; }
.thread li.staff { background: var(--indigo-soft); margin-left: auto; }
.thread li.internal { background: var(--marigold-soft); border: 1px dashed #E8B54D; margin-left: auto; }
.thread li.system { background: none; color: var(--muted); font-size: .88rem; padding: 4px 0; max-width: none; text-align: center; }
.thread .who { font-size: .8rem; color: var(--muted); margin-bottom: 4px; }
.tabsrow { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin-bottom: 18px; flex-wrap: wrap; }
.tabsrow a { padding: 10px 14px; text-decoration: none; color: var(--muted); border-bottom: 3px solid transparent; margin-bottom: -1px; font-weight: 500; }
.tabsrow a.is-active { color: var(--indigo); border-color: var(--marigold); }
.alert { padding: 10px 14px; border-radius: 8px; margin-bottom: 14px; }
.alert--ok { background: var(--green-soft); color: #1F5C38; }
.alert--err { background: var(--red-soft); color: var(--red); }
.alert--info { background: var(--indigo-soft); color: var(--indigo); }
.tierrow { display: grid; grid-template-columns: 2fr 1fr 1.5fr auto; gap: 8px; margin-bottom: 8px; }
.result { font-size: .92rem; }
.result ul { margin: 6px 0 0; padding-left: 18px; max-height: 180px; overflow: auto; }

/* Toast & modal */
.toast { position: fixed; right: 20px; bottom: 20px; background: var(--indigo); color: #fff; padding: 12px 18px; border-radius: 8px; z-index: 100; max-width: 420px; box-shadow: 0 10px 30px -10px rgba(0,0,0,.4); }
.toast.is-err { background: var(--red); }
dialog { border: 0; border-radius: 12px; padding: 0; width: min(560px, 94vw); box-shadow: 0 30px 60px -20px rgba(0,0,0,.45); }
dialog::backdrop { background: rgba(20, 26, 60, .45); }
.modal__in { padding: 22px; }
.modal__foot { display: flex; justify-content: flex-end; gap: 8px; margin-top: 8px; }

/* ── Portal (BC / FE) additions ─────────────────────────── */
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
.side__point { padding: 0 14px 8px; }
.pointtag { display: block; background: rgba(255,255,255,.08); color: #fff; border-radius: 7px; padding: 8px 10px; font-weight: 600; font-size: .9rem; }
.pointtag select { width: 100%; background: transparent; color: #fff; border: 0; padding: 0; font-weight: 600; }
.pointtag select option { color: var(--ink); }
.todo { border-left: 4px solid var(--marigold); background: var(--marigold-soft); }
.todo ul { margin: 0; padding-left: 18px; }
.todo li { margin: 4px 0; font-weight: 500; }
.pointrow { display: grid; grid-template-columns: 130px 1fr; gap: 16px; align-items: start; }
.pointrow:has(> .dl:only-child) { grid-template-columns: 1fr; }
.photo--sm { max-width: 130px; aspect-ratio: 1; object-fit: cover; }
@media (max-width: 560px) { .pointrow { grid-template-columns: 1fr; } .dl { grid-template-columns: 110px 1fr; } }
.scheme { padding: 10px 0; border-bottom: 1px solid var(--line); }
.scheme:last-child { border-bottom: 0; }
.scheme__head { display: flex; justify-content: space-between; gap: 10px; margin-bottom: 6px; }
.meter--lg { height: 12px; border-radius: 6px; }
.meter--lg i { background: var(--marigold); }
.tiers { list-style: none; padding: 0; margin: 12px 0; counter-reset: none; }
.tiers li { display: grid; grid-template-columns: minmax(0, 2fr) minmax(0, 2fr) auto; gap: 12px; align-items: center; padding: 10px 0; border-bottom: 1px solid var(--line); }
.tiers li.is-done strong { color: var(--green); }
.tiers li small { color: var(--muted); white-space: nowrap; }
@media (max-width: 560px) { .tiers li { grid-template-columns: 1fr; gap: 4px; } }
.choice { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 10px; }
.choice__item { display: grid; grid-template-columns: auto 1fr; gap: 2px 10px; border: 1.5px solid var(--line); border-radius: 10px; padding: 12px; cursor: pointer; }
.choice__item input { grid-row: span 2; margin-top: 4px; }
.choice__item small { color: var(--muted); }
.choice__item:has(input:checked) { border-color: var(--indigo-2); background: var(--indigo-soft); }
.stars { display: inline-flex; flex-direction: row-reverse; gap: 2px; margin-bottom: 12px; }
.stars input { position: absolute; opacity: 0; width: 1px; }
.stars label { font-size: 2rem; color: var(--line); cursor: pointer; line-height: 1; }
.stars input:checked ~ label, .stars label:hover, .stars label:hover ~ label { color: var(--marigold); }
.stars input:focus-visible + label { outline: 3px solid var(--marigold); }
.notices { list-style: none; padding: 0; margin: 0; background: #fff; border: 1px solid var(--line); border-radius: 10px; }
.notices li { border-bottom: 1px solid var(--line); }
.notices li:last-child { border-bottom: 0; }
.notices a { display: block; padding: 14px 18px; color: inherit; text-decoration: none; }
.notices a:hover { background: var(--wash); }
.notices p { margin: 4px 0 6px; color: var(--muted); }
.notices__head { display: flex; justify-content: space-between; gap: 10px; }
.notices li.is-unread { box-shadow: inset 4px 0 0 var(--indigo-2); }
.notices li.is-unread strong { color: var(--indigo); }
.notices li.is-action { box-shadow: inset 4px 0 0 var(--marigold); }
.statement__total { font: 700 2rem/1 var(--display); color: var(--indigo); }
.statement td.num { text-align: right; font-weight: 600; font-variant-numeric: tabular-nums; }
dialog.mandatory { width: min(560px, 94vw); border-top: 6px solid var(--marigold); }
.mandatory__count { color: #9A4F05; font-weight: 600; margin: 0 0 6px; }
.content { max-width: 1280px; }
@media print {
  .side, .bar, .tabsrow, .btn, .content > p:first-child { display: none !important; }
  .shell { display: block; } .content { padding: 0; } .panel { border: 0; }
}

/* ── Single login page ─────────────────────────────────── */
.authpage { min-height: 100vh; background: var(--wash); }
.auth { min-height: 100vh; display: grid; grid-template-columns: minmax(0, 5fr) minmax(0, 6fr); }
.auth__side { background: var(--indigo); color: #CBD1F0; padding: 48px clamp(24px, 5vw, 72px); display: flex; flex-direction: column; justify-content: center; position: relative; overflow: hidden; }
.auth__brand { display: flex; align-items: center; gap: 12px; color: #fff; text-decoration: none; font: 700 1.7rem var(--display); margin-bottom: 36px; }
.auth__brand img { background: #fff; border-radius: 50%; padding: 3px; }
.auth__side h1 { color: #fff; font-size: clamp(2rem, 3.4vw, 2.8rem); margin-bottom: .3em; }
.auth__lede { font-size: 1.15rem; max-width: 36ch; }
.auth__who { list-style: none; padding: 0; margin: 28px 0 0; display: grid; gap: 14px; max-width: 42ch; position: relative; z-index: 1; }
.auth__who li { border-left: 3px solid var(--marigold); padding-left: 14px; }
.auth__who strong { display: block; color: #fff; }
.auth__hi { margin-top: 36px; color: #F6C35C; font-size: 1.1rem; }
.auth__form { display: grid; place-items: center; padding: 40px 20px; }
.auth__form form { width: min(420px, 100%); background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 32px 28px; box-shadow: 0 24px 50px -30px rgba(31,42,107,.35); }
.auth__form h2 { font-size: 1.8rem; }
.auth__form .field input { padding: 12px 13px; font-size: 1.02rem; }
.auth__help { font-size: .88rem; margin: 16px 0 0; }
.auth__back { margin: 10px 0 0; font-size: .92rem; }
.pwbox { position: relative; display: block; }
.pwbox input { width: 100%; padding-right: 64px !important; }
.pwbox__toggle { position: absolute; right: 6px; top: 50%; transform: translateY(-50%); border: 0; background: var(--indigo-soft); color: var(--indigo); font: 600 .82rem var(--text); padding: 6px 10px; border-radius: 6px; cursor: pointer; }
.btn--lg { padding: 14px; font-size: 1.05rem; }
@media (max-width: 860px) {
  .auth { grid-template-columns: 1fr; }
  .auth__side { padding: 22px 20px 26px; }
  .auth__who, .auth__hi { display: none; }
  .auth__brand { margin-bottom: 14px; font-size: 1.4rem; }
  .auth__side h1 { font-size: 1.6rem; }
  .auth__lede { font-size: 1rem; margin: 0; }
  .auth__form { place-items: start center; padding: 20px 16px 40px; }
  .auth__form form { padding: 24px 18px; }
}

/* ── Staff "Login as" banner ───────────────────────────── */
.impbar { position: sticky; top: 0; z-index: 70; display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 9px 18px; background: var(--marigold); color: #1d1500; font-size: .92rem; }
.impbar .btn { background: #1d1500; color: #fff; flex: none; }
.rowbtns { display: inline-flex; gap: 6px; }

/* ── Responsive: tables become cards on phones ─────────── */
@media (max-width: 680px) {
  .tablewrap { border: 0; background: transparent; overflow: visible; }
  .tablewrap table, .tablewrap tbody, .tablewrap tr, .tablewrap td { display: block; width: 100%; }
  .tablewrap thead { display: none; }
  .tablewrap tr { background: #fff; border: 1px solid var(--line); border-radius: 10px; margin-bottom: 10px; padding: 6px 0; }
  .tablewrap td { display: grid; grid-template-columns: 38% 1fr; gap: 10px; padding: 7px 14px; border: 0; }
  .tablewrap td::before { content: attr(data-label); color: var(--muted); font-size: .8rem; font-weight: 600; padding-top: 2px; }
  .tablewrap td[data-label=""] { grid-template-columns: 1fr; }
  .tablewrap td[data-label=""]::before { display: none; }
  .tablewrap td:has(> .cell:empty) { display: none; }
  .tablewrap td .cell { min-width: 0; overflow-wrap: anywhere; }
  .statement .tablewrap td { grid-template-columns: 1fr auto; }
  .statement .tablewrap td::before { display: none; }
  .tablewrap .empty { background: #fff; border: 1px solid var(--line); border-radius: 10px; }
  .bar { padding: 10px 14px; flex-wrap: wrap; }
  .bar h1 { font-size: 1.25rem; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
  .bar__actions { width: 100%; }
  .bar__actions .btn { flex: 1; justify-content: center; }
  .content { padding: 16px 12px 48px; }
  .panel { padding: 16px 14px; border-radius: 10px; }
  .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .kpi { border-bottom: 1px solid var(--line); }
  .kpi b { font-size: 1.5rem; }
  .filters { gap: 6px; }
  .filters > * { flex: 1 1 140px; }
  .filters input[type=search] { max-width: none; flex-basis: 100%; }
  .dl { grid-template-columns: 1fr; gap: 0; }
  .dl dt { margin-top: 8px; }
  .hbars li { grid-template-columns: 90px 1fr 42px; }
  .thread li { max-width: 100%; }
  .impbar { flex-direction: column; align-items: stretch; text-align: left; padding: 8px 12px; font-size: .85rem; }
  .modal__in { padding: 18px 14px; }
  .formgrid { grid-template-columns: 1fr; }
  .pager { flex-direction: column; gap: 8px; align-items: stretch; text-align: center; }
  .pager div { justify-content: center; }
}
@media (min-width: 681px) and (max-width: 1100px) {
  .content { padding: 20px 18px 56px; }
  .kpis { grid-template-columns: repeat(auto-fit, minmax(165px, 1fr)); }
}